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Eliminating Animosity and Drama in the Workplace (The FRONT #15)

by Mike Phillips

No one likes drama. Especially at work! Eliminating Animosity and Drama in Your Workplace As a leader, you cannot accept the drama, gossip, and animosity that sometimes brews in a place of business. It’s inevitable, no matter how much you would like everything in harmony. Drama happens. People may talk behind others backs (gossip), judge […]

Leadership Accountability (The FRONT #14)

by Mike Phillips

Leadership Accountability – GET SOME! The definition of accountability is the state of being accountable or an obligation or willingness to accept responsibility. Is this you? Are you completing tasks with the same diligence that you assign to your staff? Are you performing the duties necessary to lead and get out in front? Do you […]

The Leadership Ripple Effect (The FRONT #13)

by Mike Phillips

The Leadership Ripple Effect is just like throwing a stone into a pond. Whether you are positive or negative, the leadership ripple hits the shore. It produces a powerful force and distributes either the positivity or negativity along the shore. You must understand that as a leader, mentor, and manager, your attitude, energy, and emotions […]

Childlike Perseverance (The FRONT #12)

by Mike Phillips

Childlike Perseverance, meaning you should try UNTIL… Perseverance is going until you complete a task. It is not trying, it is all about doing. Here are a few tips to get you to the end of your tasks! [embedyt] https://www.youtube.com/watch?v=y3N7-TPEkgA[/embedyt] Everyone faces challenges in life, but it’s not the obstacles that define us. Rather, it is […]

Consistency to Success (The FRONT #11)

by Mike Phillips

Consistency is one of the keys to success!! We have all heard “success leaves clues.” The biggest key to success, in my opinion, is consistency. So tonight I am spending a bit of time discussing a few key ways to stay consistent and accomplish more of your tasks! [embedyt] https://www.youtube.com/watch?v=c-7yC-8fRm0[/embedyt] Make a conscious decision to […]

Philadelphia and IS20G Recap (The Front #10)

by Mike Phillips

This is my recap last week from Philadelphia and The Internet Sales 20 Group Recap (#IS20G) This week I recap my trip to Philadelphia, PA for the Internet Sales 20 Group. This conference (or event) is hosted by Sean V. and Karen Bradley’s company Dealer Synergy. It was an excellent event. Hosted by great people. […]

Power In The Process (The FRONT #9)

by Mike Phillips

The process is the power, and there is power in the process of anything! I start off by discussing the sales process for handling a customer in person. Then  I chat for a few minutes about the phone and BDC process that we use to walk a customer through setting an appointment. [embedyt] https://www.youtube.com/watch?v=TWGCiqTd82I[/embedyt] Keep […]

When The Door Opens (The FRONT #7)

by Mike Phillips

When the door opens… sometimes you have to step into the black hole, the void. You must have the courage to walk by faith, and not by sight. When you make the choice to go through the doorway, it always has two outcomes. Sometimes you just have to make the decision to leap! Please watch the […]

Eliminate “The Scaries” & Sales Fear (The FRONT #6)

by Mike Phillips

Eliminate “the scaries” & sales fear This is a few tips on how to eliminate the fear during the sale. The two primary fears: Fear of rejection or fear of failure. When these two fears set in, then often salespeople will avoid the customer. And we want to avoid that feeling and make sure to get […]

People Will Accomplish More (The FRONT #5)

by Mike Phillips

It’s no secret, people will accomplish more when they are told they can! That’s really one of the secret ingredients in success. A great coach or mentor simply telling you that you can do it. [embedyt] https://www.youtube.com/watch?v=F9gtVKnCI3w[/embedyt] By no means, do I mean or imply that someone is saying that an individual “can’t” accomplish something. But, when […]