An eye to eye meeting and greeting of people is always valuable. And, one of the most important pieces of information that you will learn as a sales consultant is the professional greeting. Whether you are a sales consultant in retail, working with customers in your everyday life. Or if you are B2B sales, hoping […]
How do you handle it when things don’t go right? If you are a manager or leader – YOU MUST OWN the situation. Owning anything is defined as belonging to oneself. And also accepting responsibility, being accountable in situations. When it comes to customers you have an opportunity to win or lose big. Especially in […]
Where does that come from? “Let’s go for coffee?” I was in Denver for the Innovative Dealer Summit, an automotive conference, the past two days. I use real life for inspiration – to find and share the good! So this is today! I had the pleasure of finally meeting my friend Terry Lancaster in person […]
So today I returned to my kickboxing class. I’ve been out of it for a few weeks. And there was a change coming today. Humans, in general, don’t like change – and even when change is good, it can cause an initial negative reaction for most anyone. Our regular instructor which everyone knows and loves […]
You must stay consistent in your daily activities! I’ve said it before and said it consistently – SUCCESS LEAVES CLUES! First, let’s talk about what consistency is: CONSISTENCY – conformity in the application of something. Acting in the same way over time, especially so as to be fair or accurate. Unchanging in nature. So consistency […]
Basics, they really do matter in sales! What do I mean when I say basics. Well, there are a few things. Actually, four specific things that I think will produce more sales in any organization. PEOPLE. Caring about and retaining people has been a heavy subject for me lately. No business can operate without staff […]
I am talking about what people are pouring in, to you! I did this as another Facebook Live Episode, which I am beginning to enjoy more! You are either in some form of leadership, you are acknowledged as a leader, or you want to be. As leaders, actually as people, we all pour ourselves into others […]
Let’s talk about KEEPING PEOPLE, and employee retention! I have been in management and leadership roles in excess of 25 years now. Owned businesses, managed businesses, coached sports at a high level, and now having been in automotive management for roughly 15 years. I’ve found that our people, our employees, really want some key things […]
Today I’m talking about reading the Bible. I am a person of faith… The Bible and its teachings are something that I’m truly grateful for having in my life. Whether you are somebody that believes in the gospel of the Bible as absolute truth. If you are somebody to believes that the Bible is a […]
Today I am talking about some phone follow up tips. These are things that maybe in the past we probably once saw as basic skills or just normal communication and then we got trained and became salespeople… There has been much debate lately about the sales process, and phone process… and processes for your process. […]