Posts tagged with ‘Accountable’

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LEADERSHIP: Owning It! (The FRONT #83)

by Mike Phillips

How do you handle it when things don’t go right? If you are a manager or leader – YOU MUST OWN the situation. Owning anything is defined as belonging to oneself. And also accepting responsibility, being accountable in situations. When it comes to customers you have an opportunity to win or lose big. Especially in […]