This week my guest is the amazing and ever humble, Matt Raymond! Matt is a boots-on-the-ground leader working within the Auto Industry as the BDC Director of the Team Auto Group. Matt was many years in law enforcement which gave him a multitude of skills in working with the public. After law enforcement, he has […]
This week my guest is Elise Kephart “The YouTube Diva!” Elise has been an innovator in the automotive space for over a decade! She was an early adopter of Video and YouTube which has transitioned to Video Email platforms today. She is an absolute beast on the phones and in building Automotive Internet Sales Processes […]
This week my guest is BOBBIE HERRON! Bobbie is the President of The Bees Knees Agency which partners with automotive dealerships to make smart decisions and train people for peak performance. Bobbie is a problem solver. She is an amazing trainer. She is genuine, professional, and an absolute force… but most of all she is known for […]
This week my guest is Joe Cala! Joe has over 20 years in business and leadership, Joe is a source of spiritual inspiration and daily motivation in positivity & sales strategies! Joe connects with people he ignites their passion, processes, powerful truths and helps them motivate themselves on a plan to execute immediately! This guy […]
This episode of the FRONT is about the phone call and making the connection with the customer. This one is about sales. Whether you are in front line sales, especially auto sales, business development (or BDC), this one is for you. I appreciate that there are options other than just the phone call – there is text, chat, FB Messenger […]
Today was a great conversation about all things automotive on Refresh Friday! I was fortunate to be invited on to an amazing automotive forum show this week. It’s Refresh Friday, hosted by the guys from Dealer Refresh, Jeff Kershner and Alex Snyder. Myself and Bob George from Dealer.com were the featured guests. The topics ranged from […]
It’s tax refund time, we are talking about down payments and “How’s Your Downstroke?” I was honored and humbled to sit down and participate in episode #310 of Auto Dealer Live this week. This week on the show was David Villa, David Cribbs, Patrick Obrien, El Patronn, and myself. The topic for the show was tax time and […]
Monitor and measure all the time, yes, it’s always important. This episode is geared heavily toward the automotive space and third-party vendors. Performance measurement starts with the target and goal setting! Many people think that they should begin measuring once you have a set target. As a key leader, it is your job to begin […]
Accountability is a fundamental key to any businesses success. In business we want accountability. We want responsible, successful people to work for us. We want staff to come ready-made to already be achieving awesomeness… But most often it takes a lot of consistency and work. Responsibility is the ability to act independently and make decisions without […]