A few months back I talked about how “Performance Trumps Product Every Time” – so one of the big questions is then, how do we get our employees bought into that same belief system to produce the performance. I’ll give you several ways to improve your overall employee experience which translates to your teams customer […]
This week I’ll talk about three rules followed by great managers. For you to be effective at your job as a manager and as a leader you have to have tools and be able to create accountability on with your team. Check out tonight’s show for this BIG THREE!
Tonight is for all the business and sales people out there. So often in business, especially in the retail sales industry we think things are so much better over here, or over there, or wherever. The saying actually goes, “The grass is always greener on the other side of the fence.” YOU are the key […]
For anyone in sales, any sort of sales, anywhere – you’ve encountered objections. Anything from a small “no,” to the big, “I’m not buying your product,” every salesperson has had to work with prospect and customer objections. So let’s talk today about how to isolate and overcome customer objections. First, we need to define an […]
Action is an amazing thing, no matter what needs to get done, nothing happens unless as individuals we DO IT. Nike, the shoe company, has their entire business built on the slogan, ” JUST DO IT!” Remember that anything that has ever come into being, especially anything of worth started out as an idea, a […]