Posts tagged with ‘Sales Training’

121130 of 168 items

Facebook Live Challenge – Day 16 – 5 Questions Buyers Ask Themselves

by Mike Phillips

Facebook Live Challenge – Day 16 – 5 Questions Buyers Ask Themselves [embedyt] https://www.youtube.com/watch?v=KrfcfNys_DQ[/embedyt] 5 Questions Buyers Ask Themselves – or the “The Buyers Process” as I also call it. There is a psychological process that people go through to justify any purchase to themselves. Then they ask themselves these five questions. Here is the […]

Facebook Live Challenge – Day 14 – Performance Beats Product

by Mike Phillips

Facebook Live Challenge – Day 14 – Performance Beats Product [embedyt] https://www.youtube.com/watch?v=POkiAXDibas[/embedyt] Tonight I am talking about why performance in sales and customer service outweighs just he product that is being sold. That doesn’t mean that it is okay to have a crappy product. I am simply stating that if you have excitement, enthusiasm, passion […]

Facebook Live Challenge – Day 13 – New Teammates

by Mike Phillips

Facebook Live Challenge – Day 13 – New Teammates [embedyt] https://www.youtube.com/watch?v=oEyghcg9YFs[/embedyt] Tonight my talk is about New Teammates. I use a lot of team sports as analogies for business. So I spend some time discussing how we should handle new teammates. Especially when adding new sales consultants in an automotive dealership.

Facebook Live Challenge – Day 12 – Sales Process

by Mike Phillips

Facebook Live Challenge – Day 12 – Sales Process [embedyt] https://www.youtube.com/watch?v=c0_Q-Xg5dLk[/embedyt] Here is my brief breakdown of the sales process. This is from the viewpoint of both the sales consultant as well as from that of the consumer. I talk about how a process can create and efficient, smooth and effective transaction. Step 1 – Greeting […]

7 Things Influential Leaders Do

by Mike Phillips

People of influence, influential people, those in leadership roles, at their best, have the ability to effectively gain agreement from others. We all want to be more convincing: to persuade others and we want to influence business leaders on how a project or task will generate a return on investment for their company. Many people seek […]

Smile and Dial! – Four Steps to Phenomenal Follow Up

by Mike Phillips

I was conducting a sales training session recently. The subject of “follow up” became the focal topic during this particular session. And, during that time several questions were asked on the topic of follow up specifically. How do I tend to run such a high return call rate? What is the secret to getting the […]

What If… It’s NOT about the money?

by Mike Phillips

I’m in the Automotive Industry. I’ve been involved in multiple discussions recently, where salespeople are voicing openly that many of the prospects (customers) that they are working with right now, are only focused on the money (price). The prospect, or “lead” if you will, only wants the lowest price, and so on, and so on. […]

Selling the car to the customer…

by Mike Phillips

Now, some may think this is an absurd statement on selling, but it’s oh so true and a bit profound. As I was conducting my training session yesterday, I made the statement below, in front of many salespeople. Immediately they were all nodding in agreement and it became a fairly lengthy topic of discussion. “It […]

Today: It’s not the whole race.

by Mike Phillips

There are many things in life that are races; just not everything. I do believe you can compare your life to a foot race. Life is more of a marathon style training session. It’s a long ride. Besides that… there are a whole bunch of different racing styles. You will compete in many races and […]

It’s coming… 2017! Have a prosperous New Year!

by Mike Phillips