This week I will discuss the communication model and how it breaks down, in percentages. By knowing the specific break down. This works great for sales professionals communicating with prospects and existing customers; it works well in our personal lives with friends, and more importantly our families.
THE GREETING. Welcome to your first day as a professional sales consultant, I don’t mean like your first, first day… I mean your first real live day on your own. You have the desk, some business cards, shirt and tie… check. The business you work for has given you their “sales process” or “road to […]
Original Concept Copyright © August 2009 by Mike Phillips and Joe McCloskey Jr. This is a great set of “rules” to consider in conjunction with whatever your selling process may be, you need to understand that buyers have a set of questions that they ask themselves when making a purchase, a sort of “Buying Process” […]
This week I’ll discuss some of the roadblocks we create for ourselves. As Bob Proctor said, “You are the only problem you will ever have and you are the only solution.” I’ll talk about some activities that you can do to get out of your own way and create your own success, take your own […]
So, I had an interesting thing happen to me the other day. Note that I am in sales at an auto dealership. I had a gentleman call me and request a price for a vehicle that we had on sale on eBay. SURPRISE!! That’s not the crazy part. He called looking for a good deal […]
For anyone in sales, any sort of sales, anywhere – you’ve encountered objections. Anything from a small “no,” to the big, “I’m not buying your product,” every salesperson has had to work with prospect and customer objections. So let’s talk today about how to isolate and overcome customer objections. First, we need to define an […]
If you are in sales, most likely you’ve taken the time to learn all of the necessary mechanics, sales procedures, proper process, closing techniques and good follow up skills. There is one final, or maybe not so final step… in fact in my opinion, this should be step one! You have to be sold on […]