This is a replay today from one of my highest rated episodes. The Leadership Ripple Effect. It’s just like throwing a rock into a pond. The ripples and waves push outward. Whether you are positive or negative, the leadership ripple hits the shore. It produces a powerful force and distributes either the positivity or negativity […]
Sales Hustler’s Spotlight with the host, Shawn Hays and me, Mike Phillips, as the guest. This show is hosted by Shawn Hays and sponsored by Quickpage – you can check it out here – http://quickpageapp.com/shawnhays This was a very fun show and a great conversation! Shawn asked very thoughtful, insightful and sometimes hard questions to […]
Have you ever stopped in front of a building and watched the interactions at the door? I was walking out of a convenience store the other day, as a man moving slowly with a cane was approaching – my natural thought was then to step out and hold the door for this older gentlemen. That […]
One valuable lesson that I learned from coaching youth sports, is some of the best lessons are taught on the spot. They are learned in the moment, in the NOW! Often in leadership, we strive for structure. We want to have a training session, or a one-on-one opportunity, or a plan to mentor someone. Plans […]
Today we talk about being deliberate. Being on purpose. Living on purpose. I’ve talked about the idea of being deliberate before – in learning (The FRONT#41 & The FRONT #46), in attitude (The FRONT #63), and in other areas. But what does it actually mean to be deliberate about something? The definition of deliberate is […]
I’ve been reminded this week at least three, maybe four… or five times, in a short time frame, that the most growth comes from letting go of control. People in leadership – type A people who work their tails off to get to where they’re going. You know what they have a really hard time […]
Doing what is right, isn’t always easy. Even when it comes to success which uses mostly simple principles in the climb. Simple doesn’t always translate to easy. In fact, ask any person that you view as successful and they will likely tell you on how to hit success, one of the primary drivers, “Just do […]
An eye to eye meeting and greeting of people is always valuable. And, one of the most important pieces of information that you will learn as a sales consultant is the professional greeting. Whether you are a sales consultant in retail, working with customers in your everyday life. Or if you are B2B sales, hoping […]
Today I am talking about some phone follow up tips. These are things that maybe in the past we probably once saw as basic skills or just normal communication and then we got trained and became salespeople… There has been much debate lately about the sales process, and phone process… and processes for your process. […]
When the going gets tough… the successful stay positive. I was inspired this weekend – we have the Winter Olympics going on, that’s always great competition. And I enjoy watching things like that because there are people that demonstrate discipline, consistency, perseverance, and leadership, including leadership of oneself. Plus as a BONUS – My son […]